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Receiving and Reading a Message

When Outlook receives messages, it stores them in your Inbox folder. The number next to the word “Inbox” in the Folder list tells you how many messages are waiting for you. If there is no number, you have no new messages.

When you click the Inbox folder in the folder list, the contents of the folder are displayed on the upper, right portion of the window, which is called the Message List pane. The Message List pane shows the subject and author of the messages in the Inbox. If a message header is bold, that message has not yet been read. If the message header is not bold, the message has been opened.

The lower right portion of the screen is called the Message Contents pane, and it shows you a preview of the message selected in the Message List pane. This feature allows you to scan the message contents to see if and when to read that message. To preview the contents of another message, just click another message header in the Message List pane.

There are several other options for viewing messages available on the View menu, including viewing messages by sender, by conversation topic (for discussion lists), and with AutoPreview. To change views, click View, point to Current View, and then select an option.

To receive and read messages

  1. Make sure Outlook is open.
  2. If you are always connected to the network and the Internet connection, any messages sent to you are automatically received to your Inbox folder, and, if you have new messages, an envelope icon appears in the taskbar.
                                                      or
    Click Send And Receive. Your computer connects to the Internet connection and tries to retrieve your messages to your Inbox folder. (It also sends any messages in your Outbox folder.)
  3. In the Folder list, click your Inbox folder. (If it has a number next to it, you have new or unread messages.) New and unread messages appear in bold in the Message List pane.
  4. To read a new message, click it in the Message List pane. The contents of the message are displayed in the Message Contents pane.
  5. Double-click the message in the Message List pane to open the message in its own window.
  6. To open an attachment, double-click its file icon.
  7. When you are finished, you can close the message, and it remains in that folder.

You can also do other tasks with the message, such as delete it, reply to it, or save it to another location on your computer or the network. For information on these and other options, see the documentation that came with Outlook, the online Help, or ask the Office Assistant.

To Read Messages

  1. Double click on the message you wish to open.
                                         or
    Preview the message by clicking once on the message and viewing it in the Preview pane.
  2. Reply to the sender of the message by clicking on the Reply button on the toolbar.
                                         or
    Click Reply to All on the toolbar to send your reply to everyone in the original message list.
                                         or
    Send the message to someone else by clicking on the Forward button on the toolbar.
  3. Once you have chosen to whom the message is going to be sent, simply type in your reply and click the Send button.

Sending Email ] [ Reading Email ] Replying ] Signatures ] Attachments ] Out of Office Assistant ] Organize Button ] Recalling Messages ] Finding Email ] Rules Wizard ]

 

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This page was last edited on 08/29/2000.