Address book—folder that contains names of contacts with their Email addresses and other information.

BCC –(Blind Carbon Copy) a feature in Outlook that allows a large group to be copied on a message while hiding the list of copied users from the recipients.

Calendar –A feature in Outlook that allows users to plan activities and communications.

Certificate—a digital identification used to send secure messages by way of the Internet.

Client/Server — a network configuration in which one or more computers (servers) provide services to users’ computers (clients).

HTML –HyperText Markup Language (language used to format web pages).

Intranet—an Internet-like environment accessible only within an organization such as Pinellas County Schools.

Mail Client—a computer or program that can send and receive email from a mail server.

Mail Server—a computer or program that provides mail services such as a mailbox for storing messages intended for a specific mail user.

Microsoft® Exchange Server—a program that distributes electronic data, including Email, between a group of users. Features of Exchange Server include security, permissions, forms, customization, workflow, calendaring, and automated backup.

Microsoft® Outlook—information management and Email program with advanced features that allow you to manage messages, appointments, contacts, and tasks, open and view documents, and share information, as well as track activities.

Microsoft® Outlook Express— A free internet mail and news application delivered with Internet Explorer.

Outlook Web Access - OWA permits you to access your Email, Contacts, Calendar, Tasks, & Notes through a web browser (i.e. Netscape, Internet Explorer, AOL) from ANY computer connected to the Internet!

Personal Distribution Lists –A feature in Outlook that allows grouping of contacts.

Public Folders –An Exchange Server construct that allows a common network repository for messaging and file sharing with user level security.

Tasks –A feature in Outlook that allows the user to keep a list of item to be done and track the progress of completion.

Rules –A feature in Outlook that automatically handles incoming mail based upon predetermined settings. A directive for how messages are to be handled by Outlook or Exchange Server.

Voting—an Outlook for sending a message in which recipients are asked to reply indicating their choice among two or more answers to a question.